FREQUENTLY ASKED QUESTIONS

Since we get a lot of questions about our work, we decided to answer some of them here for you.

Did not find your question below?

Please email us at ninka.cards@gmail.com. Alternatively, you can write to us using Instagram direct @ninka_cards or using the “contact us” section on this website.

Ready-made cards can be purchased in our studio on 32 Zarifa Aliyeva st. Notify us in advance via email or Instagram so we can welcome you.

You can also buy our products at:

1. Buffetique café, between 9:00 and 23:00 on any day of the week
2. Bouquet flower shop, 24/7
3. Garden Shop, between 9:00 and 20:00 on any day of the week

We take orders only by email order@ninka.az or using our website.

Prices are always indicated on each product’s page.

Personalized cards are completed in 3-4 of receiving the order.

Albums and photocollages are completed in 7-14 business days.

As communication and confirmation of the card or gift can take a couple of days, it is optimal to add two days to all of the above.

The Cards are 21x30cm (A4) and 15x21cm (A5)

Frame dimensions 30x45cm and 20x20cm

Photo-collage dimensions 50x30cm and 70x50cm

If you would like to make an order of a custom size, you can email us at order@ninka.az

We offer the option of purchasing the exclusive rights to the design for an additional 30% of the price of card (max 50 AZN).

This way, you can ensure you privacy and we can ensure that our hard work has not gone to waste.

Still, we very much hope that you will not be against us publishing your customized card. We put a lot of hard work into each and every card and sharing it with the world is the best way to keep spreading the love.

We can send all of our products, excluding photo galleries, to any part of the world. Shipping details and costs will be discussed on a case by case basis.

Delivery within Baku can be arranged for an additional fee that will depend on our location. However, you can pick up all orders during work hours (Mon-Fri 10:00 to 19:00) from our studio at Zarifa Aliyeva st 32. Make sure you notify us in advance via email or Instagram so we can welcome you.

Because our cards rely heavily on the craftsmanship of our team, the finished product often has a completely different and hugely improved look and feel from the product that comes out of the printer. This is why we do not share drafts and preliminary sketches prior to delivering the order. Please trust our expertise and make sure that you have provided us with the fullest information for the creation of a unique and personalized card. Orders in large quantities such as corporate gifts and Wedding invitations are excluded from this policy.

You pay when you receive the order.

In the event of an order for a custom gift that we do not offer, we require a pre-payment of 50% of the total order value.

Corporate orders are done on a strict contractual basis. Contact us via email at order@ninka.az, “Contact us” form on our website, or using Instagram direct @ninka_cards to discuss your order.

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